Welltech WG2504 FXS V.4.02 User Manual

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Welltech 2504 FXS Gateway
User Guide
Version: 4.02
Date: 2015/07
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Summary of Contents

Page 1 - Date: 2015/07

Welltech 2504 FXS Gateway User Guide Version:

Page 2 - Contents

10 input those SIP parameters. Apply the change by clicking Apply button. (See Figure 1-6-5 SIP Trunk). Note: please don’t delete sip trunk, even i

Page 3

11 Figure 1-6-7 FXS Setting Figure 1-6-8 Line Setting Soft Reset Wellgate 2504: Step 8: After modify basic setting. It is required to reset We

Page 4 - Wellgate 2504

12 Figure 1-6-9 Quick-Reset Check Wellgate 2504 Registered Status: Step 9: After Quick-Reset or reboot. >Click Status > SIP Trunk Status

Page 5 - Figure 1-4-1 front panel

13 For FXS (WG2504): 1. The user can pick up the handset and hear dial tone. Call out and talk. 2. For VOIP incoming call to a dedicate FXS number,

Page 6

14 CH2 Device Settings From this setting category, all devices related parameters can be found here. 2-1 Network Configuration > Network Figure

Page 7

15 LAN Setting:  Management mode: This LAN port is used for management purpose, not used for register or routing.  NAT mode: DHCP function on t

Page 8

16 2-2 Device Time Setting Wellgate 2504 support SNTP with time zone and daylight saving. Device Setting > Time Figure 2-2 Time setting Para

Page 9

17  Apply Week (Day:01 to 05, Specifies the occurrence of day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05

Page 10

18 2-3 Device Advance Setting > Advance Figure 2-3 Advance setting Parameter Description:  HTTP Service: The Administrator Web service port

Page 11 - Figure 1-6-8 Line Setting

19 2-4 User Login Setting Three level of users can be used, administrator, supervisor, user. Each level of users will have different predefined acce

Page 12

2 Contents CH1 Introduction ... 4 1-1 Physical Interface ...

Page 13

20 2-5 Debug Settings Wellgate 2504 provides the real time debug to syslog or through telnet interface. It generates the debug infor

Page 14 - 2-1 Network Configuration

21 2-6 Event Notice Wellgate 2504 can send Syslog Event Notice when it had the following cases: 1. Register Failure or re-registered 2. FXO is

Page 15

22 2-7 Auto Provisioning The Wellgate 2504 can be provisioned by WellEMS 9510 for large deployment. Please contact Welltech for availabilities. >

Page 16 - 2-2 Device Time Setting

23 2-8 SNMP Figure 2-8 SNMP SNMP Agent:  SNMP Agent: Enable SNMP or not.  Read Only Community Name: The community name to read through SNMP pr

Page 17 -  Hour: 00 to 23

24 CH3 NAT Setting The Wellgate 2504 can support NAT, 2 ethernet leg (gw) or bridge mode. Here are the settings for NAT related service. 3-1 DHCP S

Page 18 - 2-3 Device Advance Setting

25 3-2 UPNP (universal plug and play server) Figure 3-2 UPnP  UPNP IGD: Enable UPNP server or not. 3-3 Bandwidth (Bandwidth Control) By using b

Page 19 - 2-4 User Login Setting

26 Maximum Bandwidth and Reserved Bandwidth:  Setup Method: bandwidth control method, percentage or specify the required bandwidth  percentage :

Page 20 - 2-5 Debug Settings

27 IP Target Figure 3-3-4 IP Target 1 Figure 3-3-5 IP Target 2  Priority: Priority value for the target  Type: The target type is set to IP

Page 21 - 2-6 Event Notice

28  Priority: Priority value for the target  Type: The target type is set to port number  Configure Type: unique port number or a range of po

Page 22 - 2-7 Auto Provisioning

29  Priority: Priority value for the target  Type: DSCP value  DSCP: The DSCP will be mapped to the priority The Wellgate 2504 support firew

Page 23 - 2-8 SNMP

3 CH5 VOIP Advance ... 38 5-1 SIP ...

Page 24 - 3-1 DHCP Ser. (DHCP server)

30 3-6 MAC Filter Figure 3-6 MAC Filter  MAC Filter: The MAC address to be blocked 3-7 APP Filter Figure 3-7 App Filter  APP Filter: applic

Page 25 - Figure 3-2 UPnP

31 3-8 Port Filter Figure 3-8 Port Filter  Port Filter: enable port Filter or not.  Port Range: Starting and stopping port to be forward. If y

Page 26

32  Protocol: TCP, UDP or both are used for port forward  Local IP address: The LAN side IP address to be forwarded  Local Port: The LAN side

Page 27 - Figure 3-3-6 Port Target

33 VOIP Parameters Setting SIP Parameters: CH4 VOIP Setting 4-1 SIP Figure 4-1 SIP setting Parameter Description:  Session Timer: Enable sess

Page 28

34 4-2 Audio Figure 4-2 Audio setting  Codec 1~5: The preferred codec priority  G.711u Payload Size: G.711 u-Law payload size  G.711a Paylo

Page 29 - Figure 3-5 IP Filter

35  Silence Suppression: Enable: Start the voice activity (silence) detection when detect silence for 60 seconds, it will hang up the call (For

Page 30 - 3-7 APP Filter

36 4-3 Tone The setting page is used to setup the tone to be generated or detected. The detected tone is the Disconnect 1 & 2 (for FXO use) and

Page 31 - Figure 3-9 Port Fwd

37 4-4 NAT Traversal The Wellgate 2504 support the following NAT traversal methods Figure 4-4 NAT Traversal  NAT Traversal:  Disable: Disab

Page 32

38 CH5 VOIP Advance 5-1 SIP Figure 5-1 SIP Parameter Description:  SIP Hold Type: SIP on hold message sending method. - Send Only: Set the SD

Page 33 - 4-1 SIP

39 Client General transaction retransmits requests at an interval that starts at T1 and doubles until it reaches T2. (Default Value: 500ms) **  SI

Page 34 - 4-2 Audio

4 Wellgate 2504 CH1 Introduction 2504 Telephony Gateway The Welltech 2504 is a 4 ports FXS (wellgate 2504) VoIP gateway which includes 1-WAN/1-L

Page 35

40 wait indefinitely for the final response.  First Response Timer (msec): When sending a request out, the User Agent waits this timer for any

Page 36 - 4-3 Tone

41 5-2 Audio The setting page includes the device related audio settings. Figure 5-2 Audio setting  RFC 2833 Payload Type: 96 or 101. It is reco

Page 37 - 4-4 NAT Traversal

42 5-3 Ring The ring cadence, voltage and frequency for the phone Figure 5-3 Ring setting  Frequency (10~70HZ): Specify the ringing frequency va

Page 38 - 5-1 SIP

43 CH6 Dialing Plan 6-1 General Figure 6-1 General setting  First Digit Time Out: Specify the duration of dial waiting when the receiver is off

Page 39

44 6-2 Dialing Rule Figure 6-2 Dialing Rule setting Dialing rule is used to speed up the dialing procedure. Some user don’t like to use the end of

Page 40

45 6-3 Digit Manipulation The Digit Manipulation will be processed based on prefix and DM group after the DNIS is determined. Figure 6-3 Digit

Page 41 - 5-2 Audio

46 886 0 1 6 8862123456 83456 Note: The DM Group 1~4 can have the feature to delay the dialing by added a “p” into the replace value. It might be

Page 42 - 5-3 Ring

47 CH7 FXS Setting The FXS line setting includes each line number and SIP proxy settings. Figure 7-0 FXS setting  Line ID: FXS line (TEL1 to TE

Page 43 - range is 1~10sec

48 7-1 FXS line Figure 7-1 FXS setting  User ID: FXS Line number (TEL1 to TEL4)  User Type: The line type, FXO or FXS  Line State: Set to ac

Page 44 - 6-2 Dialing Rule

49  Polarity Reversal generation: Enable Polarity Reversal for FXS as billing signal or not. When a FXS calls to VOIP and answered by the VOIP, We

Page 45 - 6-3 Digit Manipulation

5 TCP/UDP (RFC 793/768) RTP/RTCP (RFC 1889/1890) IPV4 ICMP (RFC 792)/IPV6 ICMP (RFC 4443) TFTP Client VOIP VLAN Support (802.1q/802.1p) HTTP/HTTPS S

Page 46

50 7-2 SIP Proxy The SIP proxy server defined here is dedicated used for FXS lines. Figure 7-2 FXS setting  Domain: The SIP domain for register

Page 47 - CH7 FXS Setting

51 7-3 Caller ID The call ID stand for the phone Figure 7-3 Caller ID setting  Caller ID Mode: Caller ID mode to be used for phone (

Page 48 - 7-1 FXS line

52 7-4 Others Flash time and current drop generation time Figure 7-4 Others setting  Min flash time(80~800msec): Specify the value of the flash

Page 49

53 CH8 SIP Trunk The administrator needs to set the SIP trunk for VOIP outgoing call and incoming call. There are up to 4 SIP trunk can be used for

Page 50

54 8-1 Create SIP Trunk Figure 8-1 SIP Trunk page  Trunk ID: SIP trunk ID 1-4  Register Type: Whether this account need register or not  Reg

Page 51 - 7-3 Caller ID

55 set in this SIP trunk.  SIP user ID: If the SIP user ID is set, the SIP user ID set in this SIP trunk will be used and the domain/SIP proxy w

Page 52 - 7-4 Others

56 CH9 Route Plan The core of Wellgate 2504 is the routing policy. The policy is based on incoming call type/target, length and prefix to determinat

Page 53 - CH8 SIP Trunk

57 9-1 Create Route Plan Click Route Plan and Click new to create a new routing policy. Figure 9-1 Route Plan setting  Incoming Call Type: Inco

Page 54 - 8-1 Create SIP Trunk

58 basis. This is the recommended method.  Routing List:  The routing target list will be used for this route.  DM Group: Select DM group

Page 55

59 CH10 Status Wellgate 2504 provides the system status here. Figure 10-0 Status page 10-1 Device Status See the figure 10-0 Status page  M

Page 56 - CH9 Route Plan

6 Power When the power adapter is connected, the LED will light up green. Status When system is startup successfully, the LED will light up green. P

Page 57 - 9-1 Create Route Plan

60 10-2 Line Status This page shows the each line’s current status. Figure 10-2 Line Status  Line: L1 to L4  Account: display each line numbe

Page 58

61 10-3 SIP Trunk Status Figure 10-3 SIP Trunk Status  Account: SIP trunk account  Registered: The SIP trunk register status  Concurrent Cal

Page 59 - 10-1 Device Status

62 CH11 Maintenance Wellgate 2504 can be managed by this management page for upgrading firmware or reset. Figure 11-0 Maintenance  Backup: Back

Page 60 - 10-2 Line Status

63 11-1 Firmware Update This maintenance page provides the firmware upgrade features. Figure 11-1 firmware update  Firmware Update: Upgrade the

Page 61 - 10-3 SIP Trunk Status

64 Appendix A--- System Recovery Wellgate 2504 use dual firmware image to ensure the system stabilities. In most of case, you will not encounter the

Page 62 - CH11 Maintenance

65 - download the firmware into tftp data directory 6. In the telnet terminal, do the following command - 1. __dmctw - 2. cd /config_fs - 3.

Page 63 - CH12 Logout

66 - 4. copy firmware successfully - 5. reboot 7. Check whether the system was recovered or not

Page 64

67 Appendix B --- HTTP auto provisioning Get the http provisioning packet from Welltech and start the provisioning as follows: Step

Page 65

68 # 0: Off, 1: On Encrypt=0 Step 4: Generate the individual configuration file. Double click the “wtgencfg.exe”, it will generate the configuration

Page 66

69 Appendix C--- WellGate 2504 (4-FXS) and WellGate 2540(4-FXO) in peer to peer mode with hotline by port to port application. Purpose This paper i

Page 67 -

7 when the connected phone is engaged in a conversation. It will flash amber orange when there is an incoming call. (Wellgate 2504 only) LAN 10/

Page 68

70 or IP Sharing. WellGate 2504 (4-FXS Gateway ) information : IP address : 192.168.18.201 Line number : 501, 502, 503 and 504 SIP Trunk number:1

Page 69

71 Enter HOT LINE TEL field to 1003 which is WellGate 2540 FXO port 3 number. (This command let FXS port #3 point to remote FXO port #3 directly.) E

Page 70

72 Figure 3. Figure 4. Step 5: set the SIP Proxy information on FXS Setting SIP Proxy. See Figure 5. For example: Set the SIP Proxy Server’s IP

Page 71

73 Figure 5. Step 6: set the SIP Trunk information on SIP Trunk. See Figure 6. For example: Set the SIP Proxy Server’s IP address at 192.168.23.23

Page 72

74 WellGate 2540 (FXO Gateway) configuration Step 1: set static IP address to WellGate 2540 FXO gateway’s WAN port as following picture. See Figure

Page 73

75 Figure 8. Figure 9. Step 4: Set the SIP Trunk information to WellGate 2540 by going to SIP Trunk  Modify SIP Trunk webpage. See Figure 10. 1

Page 74

76 User ID : 2001 User password: 2001 Display Name: 2001 3. Select “2 Stage Dialing” at “DNIS is Register TEL” webpage. When user picks up the han

Page 75 - Figure 8

77 Figure 11. Configure incoming Ring Cadence to FXO Gateway When you connect WellGate 2540 FXO gateway Lines to local PABX’s extension or PSTN s

Page 76

78 PABX extension or local PSTN Caller ID incoming signal in order to carry this signal to remote FXS gateway to display at FXS analog phone set. Of

Page 77

79 At this example, they are number is 2001. c. FXO TEL NO. : See Figure 10 to configure TEL NO from FXO Setting FXO Line Modify Line Setting  T

Page 78

8 Figure 1-6-1 web access Step 2: After login, the screen shows the Home page of Wellgate 2504. (See figu

Page 79

80 Step 3: Enable Caller ID generation at WellGate 2504 FXS gateway. See Figure 16. Go to FXS Setting  FXS Line  Caller ID Mode to select Transpa

Page 80

81 Figure 17. Select Caller ID Mode. Figure 18. Three options of Caller ID Mode. Release FXO Line from PSTN or PABX extension after call was dro

Page 81

82 Figure 19. Disconnect tone table. WellGate 2540 supports an alternative feature to release FXO port by detection Loop Current Drop signal. Go t

Page 82

83 Figure 21. Loop Current Drop detection Time.

Page 83

84 Appendix D --- SNMP MIB value: “.1.3.6.1.4.1.18888.1.2.0” Command: “[bdb –i keyword –a prefix –v values]”, the command include the [ ] two symbol

Page 84 - Appendix D --- SNMP

85 Supervisor Login Param u2 The supervisor login name Supervisor password Param u2p The supervisor password Supervisor Language Param u2la

Page 85

86 Dialing Rule item keyword prefix Values and description Dial Rule DialPlan N/A The prefix field must input dialed prefix number. The valu

Page 86

87 DM Group 1 the value is 1 DM Group 2 the value is 2 DM Group 3 the value is 3 DM Group 4 the value is 4 Example: 1. DM Group is FXS , Matched Pr

Page 87

88 Example 1. Name is WellTech , Tel No is 82265699 This command is “[bdb –i PhoBook –a WellTech –v 82265699]” 2. Name is 1001 , Tel No is 1001@

Page 88

89 Each option values description  TeL No: FXO Tel No number  Polarity Reversal Detection: 0 is disable, 1 is enable.  Current Drop for Disco

Page 89

9 clicking Apply button as fig (See Figure 1-6-3 Network configure-2). Note: If Gateway WAN port are setting in the 10.x.x.x segment, please make

Page 90 - Output(Decode)

90 FXS Line (Tel Line) item keyword prefix Values and description FXS Line Or Tel Line Line fxs1 To fxs4 According that how many the FXS po

Page 91

91  Display Name: this fxs port display name.  FAX Relay: 0 is disable, 1 is bypass, 2 is T38.  Voice Mail Subscription: 0 is disable, 1 is en

Page 92 - Secondary Proxy

92 SIP Proxy (FXS use only) item keyword prefix Values and description SIP Proxy Line px Below in accordance with the priority arrangemen

Page 93 - Display Name

93 Example: 1. Set the domain name to welltech.com and primary proxy to 192.168.18.247, primary proxy port to 8888,outbound proxy to 19

Page 94

94  Proxy Server Port: this proxy server port number.  Outbound Proxy Server: this outbound proxy server IP address  Outbound Proxy Server Por

Page 95

95 Status item keyword prefix Values and description Line Status line0 ~ line3 N/A It can read line type and status. SIP Trunk Status trunk0

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